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Class Policy

Life happens.
If you need to cancel your registration to any class, our policies are the following. 

Registration & Payment Policy: All participants are required to be members of the Alliance Française de San Diego (AFSD). Tuition costs do not include membership fees and/or books. Payment including tuition, membership fee, and books (if any) must be made in full before the first class. Please note that “returned checks” result in an additional refunded payment fee of $25. The AFSD reserves the right to cancel a class if enrollment is insufficient. The class assignment is to be determined by the AFSD. Late enrollment is accepted at the discussion of the AFSD. Acceptable forms of payment are cash, check, Paypal, or credit card (Visa, MasterCard, and American Express).

Late FeesIf you fail to make the payment for your class on the due date despite our reminders, you'll be automatically charged a late fee of $25. 

Refunds:
If you need to cancel your registration for a class session, it depends on when*.
1/We can provide you with a voucher or a refund equal to 100% of the registration fee minus the refunded payment fee of $25 if you notify us of the cancellation in writing more than one (1) week before the start of a session.
2/ If you cancel within a week of any class session starting, you'll get a voucher equal to the class payment for any other classes or event of your choice. 
3/ If you attend the first class of any class session for the first time and are not satisfied with the class for any reason, and you notify us of your desired cancellation within two (2) days after this first class, we will provide you a refund, less a $75 refunded payment and administration fees, minus the cost of the first class charged as a private class - no refunds or credits for books.
Refunds will be processed within 3 months after the date of purchase.
*Unless such cancellation is made due to a participant’s incapacity, illness, or accident, including but not limited to illness due to, or exposure to, COVID-19, in which case we may refund the fee on a prorated basis upon presentation of evidence from a health practitioner.

Tuition Credit: A non-transferable tuition credit (valid for 1 year from the date issue for any available group class at the AFSD) may be granted to a student who wishes to withdraw from a course, only when the student provides the AFSD with written notice of his or her intent to withdraw before the third class of a session. School credit will be processed based on the number of remaining hours in the course once written notice of intent to withdraw is received by AFSD. Written requests can be submitted to bureau@afsandiego.org or in person at the AFSD. All classes up to and including the date of the credit request will be deducted from the remaining hours.

Missed Classes: If classes are missed, they can be made up by attending any of the other scheduled classes during the current session only. No credit will be given. Missed private class or canceled private class less than 24 hours prior to be approved day and time agreed with the teacher will be charged in full.

Course Cancellations & Changes: AFSD reserves the right to cancel courses, adjust curriculum or change teachers at any time during the session. Courses are typically canceled due to insufficient enrollment, unavailability of an instructor, or inability to schedule appropriate instructional space. If your course is canceled, you will be notified by telephone or e-mail and given the option to transfer, receive a credit, or to be fully refunded.

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